Privacy Policy

Effective Date: 02-02-2024
Last Updated: 23-02-2025

1. Introduction
Welcome to buyandmarket.com (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and use our services.

2. Information We Collect
We collect different types of information to provide and improve our services. This includes:

2.1 Personal Information:

  • Name, email address, phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party payment gateways)
  • Identity verification documents (if required for sellers)

2.2 Non-Personal Information:

  • IP address, browser type, device information
  • Cookies and tracking technologies to improve user experience
  • Usage data such as pages visited, time spent, and interactions

2.3 Seller and Buyer Information:

  • Business name, contact details, and product listings for sellers
  • Purchase history and preferences for buyers

3. How We Use Your Information
We use the collected information for various purposes, including:

  • Providing and personalizing our services
  • Processing transactions and order fulfillment
  • Verifying user identity and ensuring security
  • Communicating with users regarding orders, support, and promotions
  • Improving our platform and user experience
  • Complying with legal and regulatory requirements

4. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with:

  • Service Providers: Third-party partners for payment processing, delivery services, and IT support
  • Legal Compliance: Authorities if required by law or to enforce our policies
  • Business Transfers: If buyandmarket.com undergoes a merger, acquisition, or sale

5. Data Protection and Security
We implement robust security measures to safeguard your data, including:

  • SSL encryption for secure transactions
  • Restricted access to sensitive information
  • Regular security audits and compliance checks

Despite these measures, no online platform is 100% secure. We encourage users to protect their accounts by using strong passwords and enabling two-factor authentication where possible.

6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, track website performance, and analyze usage. Users can manage cookie preferences in their browser settings.

7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies or content. Users should review external sites’ policies before sharing personal information.

8. User Rights and Choices
Users have the right to:

  • Access and update personal information
  • Request deletion of their data (subject to legal obligations)
  • Opt out of marketing communications

To exercise these rights, please contact us at privacy@zimbuyandmarket.com

9. Changes to This Privacy Policy
We may update this policy periodically. Users will be notified of significant changes via email or platform notifications. Continued use of our services after updates constitutes acceptance of the revised policy.

10. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:

Email: info@zimbuyandmarket.com
Phone: +263 783 074 042

By using buyandmarket.com, you agree to the terms outlined in this Privacy Policy.