Berna

Thank you for choosing us! We understand that shipping and delivery are crucial aspects of your online shopping experience. That's why we want to provide you with all the information you need to track and receive your order seamlessly.

Order Confirmation

Once you've successfully placed your order, you will receive an order confirmation email. This email will contain all the details of your purchase, including your order number, shipping address, and the items you've ordered. Please review this information carefully to ensure its accuracy.

Processing and Packaging

After receiving your order, our dedicated team will carefully process and package your items. We take great care to ensure that your products are well-protected during transit, so you can receive them in perfect condition.

Shipping and Tracking

Once your order has been processed and packaged, it will be handed over to our trusted shipping partner. You will receive another email with your tracking number and a link to track your package. This will allow you to stay updated on the whereabouts of your order at any time.

Delivery Time

The delivery time may vary depending on your location and the shipping method you choose during checkout. We strive to deliver your order as quickly as possible, and you can expect an estimated delivery date at the time of purchase. Please note that unforeseen circumstances, such as weather conditions or customs delays, may affect the delivery time.

Receiving Your Order

When your package arrives, please ensure that someone is available to receive it. If you're not available, the carrier may leave a delivery notification with further instructions. It's important to inspect your package upon delivery and report any damages or discrepancies to our customer support team immediately.